Unexplained water usage
Meter movement or a rise in consumption needs investigation of outlets, connected systems & possible hidden leaks.
PLANNED & REACTIVE SUPPORT FOR YOUR SITE
Commercial Plumbing & Mechanical Experts
Commercial plumbing, leak detection & mechanical support for businesses, landlords, managing agents & facilities teams. We investigate the problem, plan work around site operations & provide clear findings at handover.
8am to 5pm£125/hr + VAT
5pm to 9pm£150/hr + VAT
Out of hours£180/hr + VAT
Agreed Hourly RateClear before work begins
Work ExplainedOptions & costs discussed
Repairs CheckedTested before handover
12 Month WorkmanshipTerms apply
WHEN TO CALL
When You May Need Commercial Support
Leaks affecting occupied areas
Water from pipework, fixtures or plant is affecting tenants, staff, visitors or the operation of the premises.
Poor heating or hot water
Parts of the property are not receiving heat or hot water as expected, or performance has become inconsistent.
Pumps, valves & plant issues
Mechanical equipment is leaking, noisy or failing to operate as expected & needs assessment.
Recurring drainage problems
Blockages, slow flow or foul smells need an investigation & a practical maintenance or repair plan.
Planned maintenance & projects
You need a scoped inspection, scheduled repairs or a quotation for changes to the existing systems.
WHAT WE DO
Practical Support for Commercial Properties
Commercial leak detection
We investigate hidden leaks in water supplies, heating & distribution pipework using suitable tests & specialist equipment. The system extent, site conditions & agreed investigation scope determine the approach & quotation.
Plumbing & distribution pipework
We support commercial plumbing repairs, valves, fixtures & accessible supply or waste pipework. Work is planned around isolation requirements & the areas affected by any interruption.
Plant rooms & mechanical systems
We assess pumps, valves, heating components & associated mechanical equipment within the agreed scope. We explain the findings, component requirements & practical next steps for the site.
Planned & reactive maintenance
We work with the responsible site contact to prioritise urgent issues, agree planned attendance & explain recommended repairs. Larger projects & replacement works are scoped separately.
CLEAR PRICING
Know What Your Attendance Covers
What is included
The agreed hourly attendance covers the specified assessment, authorised commercial labour & checks appropriate to the completed work. We coordinate with your site contact, explain the findings & provide a clear summary of work & recommendations.
After the first hour, hourly labour is charged in 15 minute increments. The applicable rate & scope are agreed before work begins.
What is not included
Materials, replacement plant, large projects, major excavation & reinstatement are separately quoted. CCTV drainage surveys, power flushing, moling & separately scoped leak detection surveys have their own agreed prices. We confirm staffing & the applicable charging basis before work begins.
HOW IT WORKS
From First Checks to Handover
Understand the site
We discuss the issue, affected systems, urgency & operational requirements with the responsible contact.
Agree the attendance
Scope, rate, staffing, available access & any shutdown requirements are confirmed.
Investigate the system
We inspect the affected equipment & use relevant tests to establish the cause.
Explain the options
Findings, repair proposals & separately priced work are discussed before authorisation.
Complete & check
The agreed work is carried out & the relevant operation or connections are tested.
Handover clearly
We explain the result, remaining issues & maintenance or further work recommendations.
KNOWLEDGE & EQUIPMENT
Experience Guides the Investigation
We combine specialist leak detection with knowledge of commercial plumbing & mechanical systems. Equipment is selected to answer the investigation question; separately scoped services are identified in the quotation.
Equipment We Use
- Pressure testing
- Tracer gas analysis
- Acoustics
- Thermal imaging
- Moisture mapping
- Borescope inspection
- CCTV drainage surveys
- Dye testing
- Power flush
SPECIALIST SUPPORT
Leak Detection Expertise. Broader Mechanical Support.
A commercial site may need both an investigation & a practical repair plan. We can assess the symptoms, explain the evidence & scope appropriate plumbing or mechanical work, keeping the responsible contact informed throughout.
Explore our leak detection Surveys →COMMON QUESTIONS
Commercial Services FAQs
What are the commercial hourly rates?
Commercial attendance is £125 per hour + VAT from 8am to 5pm, £150 per hour + VAT from 5pm to 9pm & £180 per hour + VAT out of hours. We confirm staffing & the charging basis before starting.
Do you work with landlords & managing agents?
Yes. We support landlords, managing agents, facilities teams & businesses with planned or reactive plumbing & mechanical work.
Is commercial leak detection included in hourly attendance?
A specialist leak detection survey is separately scoped & priced. We confirm the systems being investigated, the equipment included & reporting requirements before the survey.
Can the work be arranged around business operations?
We discuss occupied areas, isolation requirements & operational restrictions before planning the work. Any necessary interruption is explained to the site contact.
Can you provide findings for an insurer?
Where a report is part of the agreed investigation, it can record the tests, findings & relevant evidence. Acceptance & cover are determined by the insurer under the policy.
What happens if further work is needed?
We explain the evidence, scope & proposed price before proceeding. Plant replacement, larger projects, materials & reinstatement are not automatically included in the original attendance.
TALK TO WOW
Tell Us What Is Happening
Send your postcode, the symptoms & any useful photos or readings. We cover London, Hertfordshire, Essex & Buckinghamshire & will confirm the right attendance for your property.
Insurance Claims, Drying & Property Restoration
Following an escape of water, WOW can help arrange insurance claims support, structural drying & full reinstatement through the appropriate specialist team. Claim approval, policy excesses & any uninsured costs apply.
Explore insurance & restoration support