On a qualifying fixed price bundle or hourly investigation, if we cannot identify the source of a genuine active leak within the agreed investigation scope, you will not pay the investigation fee. See the No Find, No Fee terms before booking.
Terms apply. Rising damp, condensation, building failures & other non-leak causes are excluded because specialist testing & investigation time has still been completed.
Choose a leak detection bundle from £500 + VAT or a standard hourly rate from £100 + VAT. Your chosen option & scope are agreed before work begins. The fixed survey price does not increase simply because the agreed investigation takes longer. Repairs & reinstatement are priced separately.
We specialise in leak detection & are experts across plumbing, heating & drainage. We combine extensive system knowledge with specialist equipment to investigate the symptoms, locate the problem & explain the next step.
The fixed price covers the complete leak detection survey to locate the leak, using the appropriate combination of pressure testing, thermal imaging, moisture mapping, acoustics, borescope inspection, tracer gas analysis & dye testing. You receive clear findings & a professional written report. Parking, congestion & travel within our coverage area are included.
Repairs, materials, excavation, waste removal & reinstatement are separate from the survey. CCTV drainage surveys, power flushing & moling are separately priced services. All additional work is agreed before it begins.
| Service | 8AM to 5PM | 5PM to 9PM | Emergency / Out of Hours |
|---|---|---|---|
| Plumbing | £80/hr + VAT | £100/hr + VAT | £125/hr + VAT |
| Heating & Hot Water | £100/hr + VAT | £125/hr + VAT | £150/hr + VAT |
| Drainage | £100/hr + VAT | £125/hr + VAT | £150/hr + VAT |
| Commercial Mechanical | £125/hr + VAT | £150/hr + VAT | £180/hr + VAT |
| HVAC / Air Conditioning | £100/hr + VAT | Quoted | Quoted |
| Leak Detection Standard Hourly Rate | £100/hr + VAT | £125/hr + VAT | £150/hr + VAT |
| OR | |||
| Leak Detection Bundle Includes tracer gas analysis & leak detection report | £500 + VATFixed price | £600 + VATFixed price | £700 + VATFixed price |
No Find, No Fee applies to both leak detection options. Terms apply.
Hourly leak detection: we explain the available testing & reporting options and agree any additional costs before work begins. Fixed-price survey: tracer gas analysis where required & a professional written report are included. Read our full terms & conditions.
WOW Leak Detection Plumbing & Heating brings specialist testing & practical plumbing experience together, with clear explanations & agreed prices throughout the job.
We combine extensive knowledge of plumbing, heating & drainage systems with specialist leak detection equipment. Understanding how each system works helps us choose the right tests, interpret the readings & compare the evidence.
Every investigation follows a structured process of elimination. We assess the symptoms, separate possible sources & compare the evidence before recommending targeted access, repair or further monitoring.
Learn how WOW investigates leaks →Explore our main coverage across London, Hertfordshire, Essex & Buckinghamshire. Zoom, move the map, switch to satellite view or tap a coloured area.
Enter a full UK postcode. The map will move to your location & confirm the usual coverage position. Please call us either way because availability can vary & we may still be able to attend.
Our dedicated claims manager handles communication with your insurer, arranges trusted contractors & coordinates the drying and restoration of your property from start to finish.
Once your insurer approves the claim, you pay nothing towards the covered drying & restoration works other than any applicable policy excess. Payment is arranged directly with your insurance company once the works are complete.
Specialist leak detection & a professional report.
Establish the drying & restoration needed.
Your appointed claims manager handles the insurer.
Coordinate the approved works & required trades.
Subject to insurer acceptance, the approved scope of works & an agreed direct-settlement arrangement. Any applicable policy excess remains payable. Uninsured or additional works are outside this arrangement and would require separate agreement. Regulated claims management is provided by a separate authorised specialist, not WOW.
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Upload photos, videos or measurements & describe the issue. Include any access restrictions, symptoms, pressure loss timescales or relevant background information.
Quote requests from this form are sent to info@waysofwater.co.uk.
