Slow draining fixtures
Water takes longer than usual to leave a sink, bath or shower, or a toilet struggles to clear.
CLEARANCE, CCTV SURVEYS & DRAIN REPAIRS
Drainage Investigation & Repairs
Drain clearance, waste pipe investigations, CCTV surveys & practical repairs for domestic & commercial properties. We check how the system drains, locate the cause of the problem & explain the next step.
8am to 5pm£100/hr + VAT
5pm to 9pm£125/hr + VAT
Out of hours£150/hr + VAT
Agreed Hourly RateClear before work begins
Work ExplainedOptions & costs discussed
Repairs CheckedTested before handover
12 Month WorkmanshipTerms apply
WHEN TO CALL
When You May Need Drainage Support
Recurring blockages
The same drain blocks again after clearance, suggesting an underlying restriction or pipe condition needs checking.
Overflowing drains
Water backs up at an external gully or inspection chamber during use or heavy flow.
Persistent foul smells
Odours around wastes, boxed pipework or external drains may need checks of traps, connections & flow.
Water after using a fixture
Damp appears when a bath, basin, shower or toilet discharges, indicating a possible waste or drainage leak.
Drain condition concerns
You need a CCTV survey to inspect an inaccessible drain, understand recurring issues or plan a repair.
WHAT WE DO
Investigate, Clear & Repair
Drain clearance & flow checks
We assess the affected fixtures & available access before choosing a suitable clearance method. Jetting may be used within the agreed attendance where appropriate. We check the flow afterwards to confirm the result.
CCTV drainage surveys
A camera survey can show the internal condition of accessible drainage & help investigate recurring restrictions, displaced joints or damaged pipework. The survey scope & price are agreed separately before work begins.
Waste pipe leak investigation
We use controlled discharge, dye testing & visual inspection where appropriate to understand where water is escaping. We compare the timing of the leak with fixture use before recommending targeted access.
Drain repairs & replacement
Once the problem is understood, we explain suitable repair options. The scope may involve a local repair, replacement section or separately quoted lining, depending on the pipe condition & available access.
CLEAR PRICING
Know What Your Attendance Covers
What is included
The agreed hourly attendance covers assessment, authorised drainage labour & relevant flow checks. Jetting or minor excavation may be carried out within that agreed attendance where suitable, with the scope confirmed before starting.
After the first hour, hourly labour is charged in 15 minute increments. The applicable rate & scope are agreed before work begins.
What is not included
CCTV drainage surveys, patch lining, pipe lining, major excavation, replacement pipework, materials & reinstatement are separately priced. The need for extra work & its price are explained before it begins.
HOW IT WORKS
From First Checks to Handover
Review the symptoms
We ask which fixtures are affected, when the problem occurs & whether clearance has been attempted.
Check access & flow
We inspect available access points & assess the likely affected section.
Agree the method
We explain the proposed clearance or investigation & any separate CCTV survey price.
Clear or investigate
We use the agreed method to remove a restriction or gather evidence of the cause.
Confirm the result
We check flow & compare relevant observations after the work.
Plan the repair
If damage remains, we explain repair options & provide a separate price.
KNOWLEDGE & EQUIPMENT
Experience Guides the Investigation
We combine drainage knowledge with the right clearance or inspection method. Camera footage, dye observations & flow behaviour answer different questions & are interpreted alongside the layout of the drainage system.
Equipment We Use
- Drain jetting
- CCTV drain cameras
- Dye testing
- Controlled flow testing
- Borescope inspection
- Moisture mapping
SPECIALIST SUPPORT
Clear the Blockage. Understand the Cause.
A drain that flows again may still have an underlying issue if blockages keep returning. We explain what the attendance has established & whether a separately priced CCTV survey would help plan a lasting repair. Drainage investigations focus on flow, pipe condition & the cause of recurring problems.
Explore our leak detection Surveys →COMMON QUESTIONS
Drainage FAQs
How is drainage work charged?
Drainage attendance is £100 per hour + VAT from 8am to 5pm, £125 per hour + VAT from 5pm to 9pm & £150 per hour + VAT out of hours. Labour is charged in 15 minute increments after the first hour.
Is a CCTV survey included in the hourly rate?
CCTV drainage surveys are priced separately. We explain the proposed scope & agree the price before carrying out the survey.
Is drain jetting included?
Jetting may form part of the agreed hourly attendance where it is appropriate & available. We confirm the method & scope before starting.
Can you investigate a leak from a waste pipe?
Yes. We can assess fixture discharge, accessible connections & the route of the waste, using appropriate flow checks, dye or visual inspection to narrow the source.
What if the pipe has collapsed or needs lining?
We explain the evidence & practical repair options. Lining, major excavation, replacement pipework, materials & reinstatement are agreed & priced separately.
Will a blockage be cleared in one visit?
Some blockages can be resolved during the first attendance. Recurring problems, damaged pipework or restricted access can require additional investigation or repair. We explain what has been established & the next step.
TALK TO WOW
Tell Us What Is Happening
Send your postcode, the symptoms & any useful photos or readings. We cover London, Hertfordshire, Essex & Buckinghamshire & will confirm the right attendance for your property.
Insurance Claims, Drying & Property Restoration
Following an escape of water, WOW can help arrange insurance claims support, structural drying & full reinstatement through the appropriate specialist team. Claim approval, policy excesses & any uninsured costs apply.
Explore insurance & restoration supportDrainage patch lining warranty: qualifying patch-lined sections carry a 10-year warranty where stated in the accepted quotation. Blockages & unrelated sections are excluded. See warranty terms.