HEATING SYSTEMS, CYLINDERS & CONTROLS

Heating & Hot Water Experts

Thorough investigation & practical repairs for radiators, pumps, hot water cylinders, controls & heating pipework. We trace the cause of poor performance or pressure loss & explain the work needed to restore the system.

8am to 5pm£100/hr + VAT
5pm to 9pm£125/hr + VAT
Out of hours£150/hr + VAT
Agreed Hourly RateClear before work begins
Work ExplainedOptions & costs discussed
Repairs CheckedTested before handover
12 Month WorkmanshipTerms apply
WHEN TO CALL

When You May Need Heating & Hot Water Support

Boiler losing pressure

A sealed heating system needs frequent topping up or drops to zero.

Radiators staying cold

One radiator, a group of radiators or the whole system fails to warm as expected.

No hot water

The cylinder is not heating, hot water runs out unusually quickly or the controls do not respond.

Uneven heating

Rooms heat at different rates, or the system struggles to circulate heat where it is needed.

Pumps or pipework making noise

Persistent noise during operation can need checks of circulation, controls, supports & system condition.

Leaking valves or cylinder connections

Visible drips, damp insulation or water around heating & hot water components needs investigation.

WHAT WE DO

Understand the System. Restore Performance.

Radiators & circulation

We assess radiator output, valves, pumps & the distribution pipework to understand why heat is not reaching the right areas. The findings determine whether adjustment, component repair or further investigation is appropriate.

Hot water cylinders & controls

We investigate hot water performance, accessible cylinder connections, controls & associated components. We explain the cause indicated by the checks & the proposed work before replacing parts.

Heating pressure loss

We look for visible leaks & consider the condition of components before treating a pressure drop as proof of a hidden pipe leak. Where concealed pipework needs investigation, we explain the specialist leak detection survey.

System maintenance & repairs

We support heating & hot water maintenance, component replacement & pipework repairs. The repair is checked under suitable operating conditions, with remaining concerns explained at handover.

CLEAR PRICING

Know What Your Attendance Covers

What is included

The agreed hourly attendance covers the initial assessment, authorised heating or hot water labour & appropriate checks of the completed work. We discuss the findings, the repair options & any required components before proceeding.

After the first hour, hourly labour is charged in 15 minute increments. The applicable rate & scope are agreed before work begins.

What is not included

Materials, replacement components, new equipment & reinstatement are separate. Power flushing may be required before a leak detection investigation if system condition prevents effective testing; it is quoted separately before work begins. Boiler gas work requires an appropriately registered engineer.

See complete pricing & inclusions →
HOW IT WORKS

From First Checks to Handover

1

Understand the symptoms

We review pressure changes, heating patterns, hot water performance & when the issue occurs.

2

Inspect the system

We assess accessible pipework, radiators, cylinders, pumps & relevant controls.

3

Separate the causes

Checks distinguish circulation, component & control problems from a suspected hidden leak.

4

Agree the repair

We explain the work, relevant rate & parts or separate investigation required.

5

Complete & check

We carry out the agreed work & test operation under appropriate conditions.

6

Review next steps

We explain the result, any monitoring needed & relevant maintenance advice.

KNOWLEDGE & EQUIPMENT

Experience Guides the Investigation

Our knowledge of sealed heating systems, hot water storage & circulation helps us interpret the readings. The tools used depend on the agreed scope; specialist tracer gas analysis is used within an appropriate leak detection investigation.

Equipment We Use

  • Pressure testing
  • Temperature checks
  • Thermal imaging
  • Moisture mapping
  • Borescope inspection
  • Tracer gas analysis
COMMON QUESTIONS

Heating & Hot Water FAQs

How much is heating & hot water work?

The hourly rate is £100 + VAT from 8am to 5pm, £125 + VAT from 5pm to 9pm & £150 + VAT out of hours. After the first hour, labour is charged in 15 minute increments.

Does pressure loss always mean a hidden leak?

No. Accessible leaks or problems with heating components can also cause pressure loss. We assess the evidence before recommending an investigation of concealed pipework.

What if the heating loses pressure over a week?

View investigation terms & conditions.

Is power flushing included?

Power flushing is a separately quoted service. If it is needed before a leak detection investigation, we explain the reason & agree its cost first.

Do you work on hot water cylinders?

We investigate hot water performance, cylinder connections, controls & associated components, with the scope & engineer requirements confirmed before attendance.

How long will the investigation take?

Some faults are identified within a few hours. Hidden or complex faults can require further investigation or a return visit. We agree the approach & charging arrangement before proceeding.

TALK TO WOW

Tell Us What Is Happening

Send your postcode, the symptoms & any useful photos or readings. We cover London, Hertfordshire, Essex & Buckinghamshire & will confirm the right attendance for your property.

Insurance Claims, Drying & Property Restoration

Following an escape of water, WOW can help arrange insurance claims support, structural drying & full reinstatement through the appropriate specialist team. Claim approval, policy excesses & any uninsured costs apply.

Explore insurance & restoration support
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